Issuing awards for Kennel Club events set to begin

The first batch of certificates are now being issued for shows/trials that were held in early 2021, as the process for issuing outstanding awards for all previously held shows and trials begins.

The certificates for shows/trials will be issued in chronological order, beginning with single breed shows and trials that took place between March and June 2021, followed by the first general championship show, Southern Counties Canine Association.

Thereafter, certificates and titles will continue to be issued in show/trial date order, until all delayed certificates and titles have been issued and service resumes as normal.

The process for issuing awards will be as follows:

• The backlog of shows and activities will be dealt with in date order. If a customer has had multiple awards throughout the year, certificates will be received at different times, depending on the show/ trial date. Titles will only be added to dogs’ names when the relevant show/trial at which the title was achieved has been processed
• Awards from this year’s shows/trials will not be issued until the backlog has been cleared
• The Kennel Club will publish an online chart, which exhibitors and competitors can use to track where we are up to in issuing certificates and titles on this page. Updates will also be posted on relevant Kennel Club show and activity Facebook groups, each time a full calendar month of awards for shows/trials have been completed
  
• Titles will appear in exhibitors’ online accounts within 24 hours of processing. The physical certificates should arrive with exhibitors no later than 14 days after the date shown on the online chart. Should there be any issues in receiving the certificate, exhibitors can notify us using the form 
• Exhibitors can continue to enter events and classes where eligibility is dependent upon awards and/or titles which are pending confirmation, g. moving from Limit to the Open class at dog shows. Also, in the case of Champion Stakes, exhibitors do not need to wait for their dog’s champion status to be confirmed before entering. For any issues which may arise regarding eligibility, please contact us

In order to minimise the potential for delays in receiving certificates, please ensure that:

• Ownership details on dogs’ records are up to date – you can log into your Kennel Club online account to check this is correct. Please see our FAQs below for more information about checking your dog’s record in your online account
• Dogs’ names on show service company databases (e.g. Fosse Data Systems, Higham Press) are the same as recorded on Kennel Club records, including spelling, capital letters and spaces (excluding any differences related to titles).  If this is not the case they should revise their online accounts with the show services provider.

Kathryn Mansfield, Kennel Club Secretary said: “We are pleased to finally announce that award certificates are now being issued and apologise to everyone for the long delay.

“Issuing the backlog of certificates and titles will take quite a few months to achieve as awards are issued in chronological order of show/trial dates. We have extra staff working on processing awards, so that we can get through these as effectively as possible, whilst not impacting our other services.

“The website will include details of which shows/trials have been processed so that everyone is aware of when certificates are likely to be received. As before it is fine to enter events or classes where eligibility is dependent upon awards and/or titles which are pending confirmation, e.g. moving from Limit to the Open class at dog shows. Also, in the case of Champion Stakes, exhibitors do not need to wait for their dog’s champion status to be confirmed before entering.

“If customers do not receive their certificates within 14 days of the processing date for that show or trial, as listed on our website, they can contact us using the dedicated form. We have completed as much testing of the new system as is possible ahead of  issuing certificates, but if exhibitors and competitors do have any issues  please let us know and we will do our utmost to  sort out the problem as soon as possible.”

For further information about the issuing of awards, including FAQs, and to keep track of those awards that have been processed please see below.

Log of shows/trials where awards have been processed

The processing completion date will be added for each calendar month, when all certificates for shows and trials in that month have been processed.

14 days should be allowed from the date of processing, for the arrival of physical certificates. Titles will appear in people’s Kennel Club online accounts within 24 hours of the award being processed.

Frequently asked questions